Business analysis is used to identify and articulate the need for change in how organizations work to make them more efficient, and to facilitate that change. Solutions often include a software-systems development component, but may also consist of process improvements, organizational change or strategic planning and policy development.

Requirements gathering consists of focusing on the tasks that determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating and managing software or system requirements.

Disaster recovery-as-a-service (DRaaS) provides a new level of protection for complex data infrastructure and systems, using cloud technologies and/or local hardware appliances to enable a full recovery of data and systems to return operations quickly in the event of human error or natural disaster.

Project planning is a procedural step in project management, where required documentation or user stories are created to ensure successful project completion. Documentation includes all actions required to define, prepare, integrate and coordinate additional plans. The project plan clearly defines how the project is executed, monitored, controlled and closed.

Information technology architecture is the process of developing methodical information technology specifications, models and guidelines required to implement various technological solutions. It includes determining the environment, technologies and resources necessary to bring technological solutions to fruition.

Website development is the process of building and maintaining a website for the Internet or an intranet that is accessed via a web browser. This process may include wireframing the "look and feel" of a website, determining the technologies used to implement the application, establishing methodologies such as an Agile approach to build and maintain the website as well as determining the necessary resources to handle concurrent users, thwart attacks and to manage eCommerce transactions.

Custom software development is the process of designing, creating, deploying and maintaining software for a specific set of users, functions or organizations. In contrast to commercial off-the-shelf software, custom software development aims at a narrowly defined set of requirements which are tailored to meet the customer's specific business requirements.

Mobile application development is the set of processes and procedures involved in writing software for small, wireless computing devices. As part of the development process, mobile user interface (UI) design is also essential in the creation of mobile apps. Mobile UI considers constraints, contexts, screen, input, and mobility as outlines for design. The user is often the focus of interaction with their device, and the interface entails components of both hardware and software.

Data Modeling refers to the practice of documenting software and business system design. The “modeling” of these various systems and processes often involves the use of diagrams, symbols, and textual references to represent the way the data flows through a software application or the data architecture within an enterprise. Data Modeling also includes practices such as business process modeling which deals with larger conceptual business process and decision making flows of entire organizations.

Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. This hosting provides the technologies and services needed for the website or webpage to be viewed on the Internet and is comprised of services such as providing the space where the application and its resources reside, secure eCommerce processing, customized workflows to process customer data, etc.

Digital marketing is the component of marketing that utilizes internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Digital marketing offers a powerful and cost-effective way to promote your business to its target audience.

IT staff augmentation is an outsourcing model aimed at staffing a project or company according to its current objectives/staffing needs. It allows a company to add staff to their teams based on the additional skills required to support their initiatives, to provide another level of expertise which the company lacks and/or to provide senior resources to help mentor less-experiences internal staff.